Appointment Deposit, Cancellation & Late arrival Policy

Cancellation Policy

A credit card is required for all appointments to confirm & hold your appointment. We ask for at least 48 hours’ notice as a courtesy if you need to cancel or reschedule your appointment. If you do not cancel within the 48 hours of your appointment you will be charged $100.00 with the credit card you used to schedule your appointment.

Late Arrival Policy

A grace period of 15 minutes will be permitted for unforeseen delays a client may encounter while travelling to our firm for their appointment. If a client is more than 15 minutes late to their appointment, the appointment may be canceled and need to be rescheduled. You will be charged the non-refundable deposit if the appointment must be cancelled due to your late arrival. This process will ensure clients that do arrive on time are seen in a timely manner.

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